Welcome to Air India Packers and Movers. By accessing our website or booking our packing and moving services, you agree to follow and be bound by the Terms and Conditions outlined below. We request you to review them carefully before confirming any service.

1. Service Agreement

When you confirm a booking with Air India Packers and Movers, you agree to provide complete and accurate details about your relocation requirements. Any modifications related to pickup or delivery locations, quantity of goods, or type of service must be informed in advance. Additional fees may apply for last-minute changes or extra services requested beyond the original agreement.

2. Quotations and Pricing

All price estimates are prepared based on the information shared during inquiry or pre-move assessment. Final charges may differ if there are changes in shipment volume, distance, manpower, packing materials, or additional service requirements. We follow a transparent pricing policy, and any applicable costs will be clearly communicated to avoid hidden charges.

3. Packing and Handling

We use quality packing materials and trained professionals to ensure safe handling of your belongings. Customers are advised to notify us beforehand about fragile, delicate, or high-value items. Important documents, jewelry, cash, and personal essentials should be kept separately by the customer for added security.

4. Transportation and Delivery

Estimated delivery timelines are provided based on standard transit conditions. However, delays may occur due to weather, traffic issues, road restrictions, or other unforeseen circumstances. While we make every effort to ensure timely delivery, Air India Packers and Movers cannot be held responsible for delays beyond our control.

5. Customer Responsibilities

Customers are required to:

• Provide accurate contact information and complete addresses

• Ensure proper access for loading and unloading

• Arrange necessary permissions for parking or building entry

• Be present during packing, loading, and delivery

Failure to fulfill these responsibilities may result in delays or additional charges.

6. Insurance and Liability

Although we exercise utmost care during packing and transportation, customers are encouraged to opt for transit insurance for added protection against unexpected damages. Any liability related to loss or damage will be governed by the agreed service terms and applicable laws.

7. Prohibited Items

Customers must not include hazardous materials, flammable goods, illegal items, perishables, or restricted articles in the shipment. We reserve the right to refuse transportation of items that violate safety or legal regulations.

8. Cancellation and Rescheduling

Requests for cancellation or rescheduling should be made within a reasonable period prior to the scheduled moving date. Applicable cancellation charges may depend on the stage of service preparation at the time of the request.

9. Website Usage

All website content, including text, logos, graphics, and service information, is the intellectual property of Air India Packers and Movers. Unauthorized use, duplication, or reproduction of any content is strictly prohibited.

10. Modifications to Terms

Air India Packers and Movers reserves the right to revise or update these Terms and Conditions at any time without prior notice. Any changes will be reflected on this page.

By using our website or confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.